ZOOM FAQ

Who do I contact if I have a Zoom question?

If you have a Zoom question, please send an email to zoomrequest@braverangels.org

Zoom Recording of My Event - Where Is It?

The location of the recording depends upon which Zoom account was used for your event:

How can I play a video over Zoom?

Check this procedure from Zoom Central.

Can I use a webinar format with my Zoom reservation?

We have only one webinar license, so if you want to use a webinar format this needs to be coordinaed in advance. When you request your zoom reservation with ERF, you'll want to make it clear you want to do a webinar. A dry run of the webinar is recommended so you can test and practice with the functions you plan to use.

How many people can attend a webinar?

A webinar involves three classes of people, as shown below

Host and Co-hosts:

Panelists:

Attendees:

What is possible with Webinar Question and Answers?

A webinar Q&A box has several forms:

It is possible to have a Q&A type function in a normal Zoom meeting through the chat box. The approach is to assign someone to be responsible for monitoring chat and passing questions along to the moderator. This is an additional role to the usual ones.

How do I reserve a meeting using the newly allocated field ops Zoom licenses?

Braver Angels is providing a set of licenses for use by Alliances across the US. If you are scheduling alliance activities, we encourage you to use the Zoom licenses. Email field-ops-zoom-wnc@braverangels.org to request a reservation

What are the default Zoom meeting settings for Braver Angels Zoom Licenses?

You can find the default settings here.

How to get a list of people who were in my Zoom meeting?

If you used a Braver Angels Zoom License, use this procedure to download a CSV list of the people who attended your Zoom meeting.

How do I run a hybrid in-person/Zoom meeting?

How do I add a Braver Angels Zoom background?

How do I share my screen, video, or audio?

Please check out this quick video tutorial on how to use these screen share features. 

How do Zoom short links work in the ERF?

Events registered via the Event Request Form are assigned a unique numeric ID.   This ID is then used to create helpful "short links" for participants that redirect to the correct Zoom meeting if they are clicked within 1 hour prior to the event start time or 1 hour after the event end time.

A Zoom short link for participants follows the format below:

https://zoom.braverangels.org/<<EVENT_ID>>

So if an event ID was 1234, the Zoom short link for that event would be 

https://zoom.braverangels.org/1234

If you are an organizer and you wish to test a Zoom short link outside of the 1-hr time window, you can append ?organizerTest=true to the end of the participant URL and you will be redirected to the meeting.

For example, https://zoom.braverangels.org/1234?organizerTest=true will take you to the zoom meeting for event 1234, regardless of when the link is clicked.

Tech Support 

Can't find a solution in the FAQ? Contact Field Tech Support.